Participant enrolment fees paid for AC Award Scheme programs (training and assessment) are non-refundable, except in the circumstances listed below:
Participants are entitled to a credit transfer in the following circumstances:
How will refunds be paid?
Refunds may be paid by cash, cheque, direct deposit to the participant’s nominated bank account, or by any other appropriate method as determined by the NTP.
Who is responsible for issuing the refund?
It is the NTP’s responsibility to issue any refunds owing. Australian Canoeing will not refund enrolment fees paid to NTP’s for AC Award Scheme programs.
When will the refund be received?
Refunds should be received no later than 10 working days after the refund has been approved.
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